Roofing contaminated with asbestos

Case Studies

Asbestos Removal

Asbestos removal from a residential garage in Ponteland, Newcastle


Grey garage door on residential property with concrete driveway.

In January 2024, we were contracted by a homeowner based in Ponteland, Newcastle Upon Tyne, who was looking to carry out refurbishment work on their home.

The problem

Before they began refurbishing the property, they had an asbestos survey carried out by an accredited analytical company. The results of this survey revealed that they had Asbestos Insulating Board (AIB) present in the garage, which would need to be removed before refurbishment work could commence.

AIB removal should be carried out by a Licensed Asbestos Removal Contractor as it is a fibrous material which usually contains amosite (brown) asbestos and/or chrysotile (white) asbestos. AIB was a popular building material before asbestos was banned in the UK in 1999 and is still found in many domestic properties.

The AIB needed to be safely removed to ensure that it did not get damaged during the refurbishment work. AIB that is disturbed or damaged can release asbestos fibers which can be a serious hazard to health if inhaled, causing serious and often fatal diseases.

The solution

The local analytical company which conducted the survey recommended Henderson Environmental to the homeowner.

After providing the client with a quote, they accepted our proposal. Before any removal work commenced, we carried out a pre-start visit and discussed the removal process, answering any questions that the client had.

We were able to safely complete the removal of the AIB in the garage, in line with current safety legislation and industry regulations.

White asbestos removal van next to house with scaffolding around the property's garage ready for asbestos removal work to take place.

The result

The homeowner was satisfied with the results of the removal work and left the following review:

“Henderson Environmental were very organised and helpful. They replied very quickly to all my emails and questions and kept me well informed as to what was going to happen. An excellent price when compared to other companies and they did an excellent job. The team on the day were very pleasant, thorough and professional, thank you.”

Our Google Reviews can be viewed in full here.

We are experts in domestic asbestos removal services in the North East. If you are looking to do refurbishment work for your property and are concerned about asbestos, contact us today.

Close up of asbestos

"Outstanding Service"

From the enquiry to the completion of the work, the service is outstanding. All members of staff who attended the site are professional, very polite, did their work and when I asked to do any extra work, it was not a problem, they just did it.

Lena Jopling, Hutchinson Environmental Solutions, Northumberland

"Friendly and Polite"

Hendersons stripped the asbestos ceiling panels from our garage and removed the panels from site. I was very happy with the professional and efficient way in which the work was carried out. The team were very friendly and polite and they left the garage and surrounding area clean and tidy. The work area was tested by an independent company and found to be clean and free of asbestos fibres.

John Knowles, County Durham

"Completed on Time"

All the work was completed on time and to our expectations The staff were very pleasant and checked regularly that we were happy with the progress.

Tony Turnbull, Tynemouth

"Professional Approach "

We were delighted by the professional approach and customer service that Henderson provided. From the onset, they demonstrated a highly structured and well-planned approach. This was also seen in how they approached the work on-site, as staff were professional, and friendly but also very concerned to do the right job. An excellent service at a reasonable price.

Peter Upton, Hexham

"Expert Knowledge"

I received excellent service from everyone at Henderson as all team members are friendly, helpful, and professional. I would recommend Henderson Environmental to anyone with an asbestos issue and on the strength of the great job that they did, if I ever need soundproofing I would go straight to them.

G Parker, Newcastle Upon Tyne

"Clean and Efficient Job"

Ian and his team provided us with an excellent service at a competitive price compared to others. The team were fantastic, arriving on time and working continuously to get the job done. Once completed they showed me the area they had cleared and it had been done to a very high standard, all materials were taken away and the area was thoroughly cleaned. I would highly recommend to all.

Sam Benfield, Newcastle Upon Tyne

"Stress-Free Removal "

When I was first told I had asbestos I was concerned mostly about what it meant to remove it and how destructive the process would be. I needn’t have worried as the team were in and out really quickly, working professionally, and that took all of the stress out of the situation. Thanks for a fantastic job guys!

Adrian Young, Whitley Bay

"Limited Disturbance"

We owe a huge thanks to Ian and the team for making the asbestos removal go so easily and to plan. The impact to tenants has been as minimal as possible and the asbestos skip was removed immediately. The job couldn’t have gone better and we look forward to working with you again in the future.

Neil Joslin, The Gateshead Housing Company

"Efficient and On-Time"

I needed a job done quickly and the team came out to give me a quote the following day ad provided the estimate a day later. The work was completed within the estimated time frame and given that it involved removing a ceiling and taking the wall back to brick, we expected a mess but all of the waste was removed and not even a spec of dust was left behind. It’s rare these days to find a company that surpasses expectations and these guys do just that.

Christina Porter, Whickham, Newcastle Upon Tyne

"Safe and Collaborative Team"

The Henderson team were very easy to talk to and it was simple to schedule the removal to suit our calendar. The team on-site worked with our roofers to make sure the building was watertight by the end of the day. All in all Ian and the company were great to work with.

Hamilton Building and Joinery Services

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