Roofing contaminated with asbestos

Case Studies

Asbestos Removal Waste Collection & Disposal

Licensed asbestos removal at Otterburn Primary School, Northumberland

In 2025, Henderson Environmental was appointed by Northumberland County Council to carry out licensed asbestos removal and contaminated MMMF removal works at Otterburn Primary School & Nursery.

The project was awarded following an invitation to tender through Open, the cloud-based e-procurement portal developed by NEPO in partnership with North East local authorities.

The works involved the safe removal of residual asbestos-containing materials (ACMs), including pipe insulation debris and asbestos paper insulation, alongside the segregation and disposal of contaminated man-made mineral fibre (MMMF) insulation.

Due to the nature of the site, the project required a carefully managed approach that prioritised safety, compliance, and minimal disruption within the school environment.

The problem

Northumberland County Council required specialist remediation works after residual asbestos-containing materials and associated contamination were identified within loft voids and ceiling-mounted heating systems at Otterburn Primary School.

The primary concern centred around residual pipe insulation debris and asbestos paper insulation located within difficult-to-access loft spaces and around ageing Ray Rad ceiling-mounted radiators. These materials posed a potential risk of fibre release, particularly if disturbed during future maintenance or building works.

In addition to the asbestos-containing materials, contaminated MMMF insulation was also present throughout affected areas. This required careful segregation, handling, and disposal for the safety of contractors, school occupants, and future maintenance personnel.

To minimise disruption to students and staff, the was set to be carried out during the school holidays. This meant that our team had to carry out the removal process efficiently whilst still keeping safety and compliance front of mind.

Following the tender invitation, Henderson Environmental carried out a detailed site visit to assess the extent of contamination, site accessibility, and the condition of the affected materials before preparing a comprehensive project proposal.

A row of blue containers filled with workbooks in a primary school classroom.

The solution

Following the initial inspection, our team developed a tailored removal strategy designed to safely manage all identified asbestos-containing materials and contaminated insulation in full compliance with the Control of Asbestos Regulations 2012 (CAR 2012).

The proposed solution included the establishment of controlled work areas and suitable enclosures where required to safely isolate affected spaces.

Residual asbestos pipe insulation and associated debris were carefully removed from loft voids using controlled asbestos removal techniques, while asbestos paper insulation was removed from the Ray Rad ceiling-mounted heating units.

Alongside the asbestos removal works, contaminated MMMF insulation was segregated, removed, and disposed of in accordance with hazardous waste regulations.

The project also involved detailed cleaning procedures, including the use of H-Class vacuuming equipment and fine cleaning techniques to make certain all affected areas were thoroughly decontaminated. Where required, air monitoring and reassurance testing were undertaken to verify that affected areas were safe for reoccupation.

Throughout the project, we implemented strict safety measures, including detailed plans of work, task-specific risk assessments, controlled access arrangements, and decontamination procedures. We also carried out all waste handling and disposal activities in line with current legislation and industry best practice.

One of the key challenges presented by this project was the restricted access within the loft spaces, combined with fragmented residual insulation debris spread across difficult-to-reach areas. The team overcame these challenges through pre-planning, site supervision, and the use of specialist asbestos removal equipment and techniques.

Ongoing communication with the client meant that the works progressed smoothly and in line with project expectations at every stage.

A primary school cloakroom with coats and book bags hanging on yellow and blue hooks.

The result

The project was completed safely, compliantly, and to the satisfaction of Northumberland County Council. All identified asbestos-containing materials and contaminated insulation were successfully removed and disposed of in accordance with current legislation and industry best practice.

Through careful planning and controlled delivery, we made sure that risks associated with residual asbestos contamination were effectively managed while maintaining high safety standards throughout the works.

The successful completion of the project enabled the affected areas within Otterburn Primary School to be safely managed for continued occupation and future maintenance activities, providing the client with confidence that the environment had been professionally remediated and made safe for ongoing use.

Henderson Environmental works with schools, academies, colleges, universities, local authorities, and public sector organisations across the North East to deliver safe, compliant asbestos removal and environmental remediation services.

Whether you require planned asbestos removal, emergency response works, or specialist remediation services, our experienced team can provide a tailored solution to meet your requirements. If you need support, contact our team today to discuss your requirements.

Close up of asbestos
Testimonials

"Outstanding Service"

From the enquiry to the completion of the work, the service is outstanding. All members of staff who attended the site are professional, very polite, did their work and when I asked to do any extra work, it was not a problem, they just did it.

Lena Jopling, Hutchinson Environmental Solutions, Northumberland

"Friendly and Polite"

Hendersons stripped the asbestos ceiling panels from our garage and removed the panels from site. I was very happy with the professional and efficient way in which the work was carried out. The team were very friendly and polite and they left the garage and surrounding area clean and tidy. The work area was tested by an independent company and found to be clean and free of asbestos fibres.

John Knowles, County Durham

"Completed on Time"

All the work was completed on time and to our expectations The staff were very pleasant and checked regularly that we were happy with the progress.

Tony Turnbull, Tynemouth

"Professional Approach "

We were delighted by the professional approach and customer service that Henderson provided. From the onset, they demonstrated a highly structured and well-planned approach. This was also seen in how they approached the work on-site, as staff were professional, and friendly but also very concerned to do the right job. An excellent service at a reasonable price.

Peter Upton, Hexham

"Expert Knowledge"

I received excellent service from everyone at Henderson as all team members are friendly, helpful, and professional. I would recommend Henderson Environmental to anyone with an asbestos issue and on the strength of the great job that they did, if I ever need soundproofing I would go straight to them.

G Parker, Newcastle Upon Tyne

"Clean and Efficient Job"

Ian and his team provided us with an excellent service at a competitive price compared to others. The team were fantastic, arriving on time and working continuously to get the job done. Once completed they showed me the area they had cleared and it had been done to a very high standard, all materials were taken away and the area was thoroughly cleaned. I would highly recommend to all.

Sam Benfield, Newcastle Upon Tyne

"Stress-Free Removal "

When I was first told I had asbestos I was concerned mostly about what it meant to remove it and how destructive the process would be. I needn’t have worried as the team were in and out really quickly, working professionally, and that took all of the stress out of the situation. Thanks for a fantastic job guys!

Adrian Young, Whitley Bay

"Limited Disturbance"

We owe a huge thanks to Ian and the team for making the asbestos removal go so easily and to plan. The impact to tenants has been as minimal as possible and the asbestos skip was removed immediately. The job couldn’t have gone better and we look forward to working with you again in the future.

Neil Joslin, The Gateshead Housing Company

"Efficient and On-Time"

I needed a job done quickly and the team came out to give me a quote the following day ad provided the estimate a day later. The work was completed within the estimated time frame and given that it involved removing a ceiling and taking the wall back to brick, we expected a mess but all of the waste was removed and not even a spec of dust was left behind. It’s rare these days to find a company that surpasses expectations and these guys do just that.

Christina Porter, Whickham, Newcastle Upon Tyne

"Safe and Collaborative Team"

The Henderson team were very easy to talk to and it was simple to schedule the removal to suit our calendar. The team on-site worked with our roofers to make sure the building was watertight by the end of the day. All in all Ian and the company were great to work with.

Hamilton Building and Joinery Services

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